Known Issues and Design and Feature Requests

ISSUES REPORTED TO D2L: NOT RESOLVED

 * CONTENT: course items (files and urls) not opening 'in line' when set to.
 * CONTENT: after adding a item to a module the green drag and drop/upload box disappears


 * GENERAL: Broken Link notifications are incorrect [may be resolved with 10.1 sp6]
 * GENERAL: Course Navigation Bar disappears when in Course Builder [Enter Grades and Question Library fixed 10.2]
 * GENERAL: Dropdown arrow and name link inconsistencies:
 * Dropdown arrow in Dropbox=Edit. Clicking on name of Dropbox=Use (View,Grade)
 * Dropdown arrow in Quiz=Use/Edit (Grade, Preview, etc). Clicking on name of Quiz=Edit [may be fixed in ver 10.2]
 * Dropdown arrow in Grade=Use/Edit (Grade). Clicking on name of Grade=Edit [NOT fixed in ver 10.2]
 * Dropdown arrow in Content=Edit. Clicking on name of topic=Use (Preview,View)
 * GENERAL: students don't see notices for grades/feedback in the Updates section of a course.


 * DISCUSSION: Cannot delete/edit Forum description from the content area. Must go to the discussion tool to edit Forum description.


 * RUBRICS: Rubrics not displaying for students consistently
 * DISCUSSION (Grading): when rubrics are attached to discussions and graded, students cannot see the rubric. We have to attach the rubric to the grade item instead. BUT dropbox does not work this way. Students can see the rubrics that have been attached to the dropbox and graded. Can changes be made so that students can see the rubrics attached to discussions?
 * Do not attach a rubric to a discussion (students will not be able to see it ever and the rubric attached to a discussion is not linked to the rubric attached to a grade item). Attach it to the grade item.
 * Students can now see the ungraded/preview rubric. They still cannot see their graded rubric.
 * A rubric attached to a discussion grade item will NOT autograde – the grade will have to be calculated and entered manually (unlike when attaching a rubric to a dropbox)
 * DROPBOX: Issues with grading DROPBOX:
 * If you attach a rubric to a Dropbox students will ONLY be able to see it through the Dropbox. They cannot see it in the gradebook (It is not linked to the gradebook).
 * The grade from the dropbox (out of 10) DID update the grade item (out of 20).
 * Feedback updated in the grade item DOES NOT update the dropbox feedback
 * A rubric attached to a dropbox grade item will NOT autograde – the grade will have to be calculated and entered manually (unlike when attaching a rubric to a dropbox directly)

DESIGN & FEATURE REQUESTS REPORTED TO D2L: NOT RESOLVED

 * CLASSLIST: Can we get numbers on the class list? (so instructors can cross reference number of people to list easily)


 * CONTENT: Would like to link ‘Links’, ‘Glossaries’, and 'FAQs' in course content. There is currently no way in Course Builder or Manage Content to add these features.
 * workaround for glossary and faq - open glossary, copy url, paste that into a URL link in content).
 * CONTENT: Would like to add rubrics to content? Currently instructors are taking screenshots of rubrics to post that file in content. It would be nice to be able to link to the preview of the rubric so that it can be added to content.
 * CONTENT: When clicking on Table of Contents to expand modules it only expands 1 level (all sub modules stay collapsed). It would increase efficiency for editing and improve the student viewing experience to expand all module levels. Also, some indication that the modules can be expanded (the universal + symbol) would be useful for the left hand column in the Content View.
 * CONTENT: Cannot remove a sub module when viewing a parent module in Content Viewer. The drop down to remove a module only shows up when you navigate to that actual module. The Modules should have edit/remove options in any view (Table of Contents, parent modules, sub modules).


 * DROPBOX: add the ability to edit/delete categories. currently the only way to add them is when creating a dropbox.
 * DROPBOX: add the option for students to "choose existing" (submit an eportfolio artifact) to the dropbox when in Content. Currently they can only do this in the Dropbox tool itself.


 * EPORTFOLIO: Add insert image icon in HTML Artifact formatted text box. There isn't an 'insert image' icon like there is in every other formatted text box. I have to use the 'Insert Stuff' button and have uploaded the image to eportfolio first
 * EPORTFOLIO: allow uploading from My Computer when using Insert Stuff (and Insert Image – see above request) in HTML artifact formatted text box.
 * EPORTFOLIO: reflections available to dropbox: Can they consider making ePortfolio Reflections available to Dropboxes. Artifacts are. If I add the Reflection to a Collection I can then submit the whole collection to the dropbox but it would be preferable to have the option to submit individual reflections or collections.


 * FILE MANAGEMENT: XML files should get saved automatically in a XML folder in File Manager
 * FILE MANAGEMENT: Add ability to rename a file from Manage Content/Course Builder: When editing a file, add the option to rename the Course File (in addition to the current “Change File” option). This would make it easier to keep file names consistent with their titles in the course content. Currently to do this I have to go into Edit the file. Write down the current name and then go in to File Manager and find it to rename it. Quite clumsy.


 * FORMS: Make images added to forms show up: When adding images to a form that used the “Add Custom Field>File Upload>Image File” those images are only links and the form forces a download. Can they be thumbnails instead or act like the images added to the formatted text (give pixel dimension options and show up in the form).


 * GRADEBOOK: Would like to leave audio feedback in gradebook


 * GROUPS: add ability to add more discussion forums after the group has been created.
 * GROUPS: add a visual indication of which forums have been selected when using the "Add Another" feature. when creating group discussions, there's no indication which forums have already had groups created in them. This causes confusion when creating multiple group discussions in multiple forums (for example: week 1 forum, week 2 forum, week 3 forum, etc). The only way is to remember what you have already selected or write it down and either way, hope you don't miss one... because if you do miss one then see request #1.
 * GROUPS: would like to be able to 'select all' > edit in order to rename groups.
 * GROUPS: add options to use names for Group titles


 * HTML Documents: Make new files pull the CSS automatically when created. Also if CSS is added to a course make it automatically apply to all existing files.
 * HTML Documents: add the option for 'hanging indent' to the html editor tool bar


 * MOBILE: Course Content on Course Home: Can we get an option for Course Content on the Course Home? Currently it’s only available through the tools and it would be great if it was on the course home as well


 * QUIZZES: Change the default search filter in the 'restrict to' field from "Users who have completed an attempt" to "all users" like the dropbox default).


 * WEBDAV: we would like to have webdav setup for us

DESIGN, FEATURE, AND ISSUE REQUESTS REPORTED TO D2L: RESOLVED

 * BOOKMARKS: bookmarks will not list in Table of Content view [resolved with ver 10.2]


 * CALENDAR: Start and End dates for discussions and quizzes are not appearing in the calendar [resolved with 10.1 sp3]


 * CONTENT: Content Interface won't load if two release conditions are attached to a module(RESOLVED IN 10.1 SP1 95974)
 * CONTENT: users are unable to download files from content, news, or tools when using Internet explorer 8 [resolved with 10.1 sp3]
 * CONTENT: It would be nice if you could add (drag or checkmark) an entire folders contents to a module (in course builder>browse tools>course files) instead of having to add the file one at a time (or checkmark each one). [resolved with ver 10.2]
 * CONTENT: When editing restriction on dropboxes and quizzes in the Content View there is no option to ‘add to calendar’ (this appears to happen automatically) BUT when editing dropboxes and quizzes in the actual tool editor (Dropbox Folders or Manage Quizzes) there is an option to ‘add to calendar’. This is confusing for users. Do they have to check it, do they not? Does it depend? Either have the option everywhere they can add restrictions or remove the option all together.


 * COURSE BUILDER: Checkmarking and adding multiple files to a Module in Course Builder>Browse Tools>Course Files hangs D2L: If I stop the browser session the files will be added BUT I am concerned they weren’t added properly.
 * Resolved? Could not duplicate


 * DISCUSSIONS: Discussion notifications are not being sent and discussions that have been read are being marked as unread [resolved with 10.1 sp3]
 * DISCUSSION: I was able to set a Topic to draft in the Content Editor (no error like Dropbox) AND the Topic status successfully changed to 'Hidden'BUT when I impersonated a student I could see the Discussion.
 * DISCUSSIONS: Forums/Topics not showing in Discussions: Instructor added multiple forums and topics using Course Builder. When we went to the Discussions activity to view them all they weren’t visible, we only saw two of the many we had created. The Display was set to ‘All Forums and Topics’ so I changed it to ‘Topics with Unread’ and more of our forums/Topics appeared. When I changed the display back to ‘All Forums and Topics’ they were all visible. I have not been able to replicate this bug.
 * Resolved in SP5


 * DROPBOX: When creating dropboxes sometimes we get TWO identical dates in the calendar for the dropbox due date.
 * Resolved? Cannot duplicate
 * DROPBOX: Make the ‘Filter Options’ in the Instructor Dropbox view collapsed by default so that they don’t have to scroll past them to see their class list.
 * Option added to collapse
 * DROPBOX: Would like to have a ‘hide’ option in dropbox.
 * can set a dropbox to 'draft' in Content.
 * Still cannot set to 'draft' from dropbox tool AND need an icon in dropbox tool view to indicate which ones are draft.
 * DROPBOX: Dropbox submissions that have been graded are being automatically marked as unread. This is also making the notification in the 'Update' widget inaccurate [may be resolved with 10.1 sp5]


 * EPORTFOLIO: Insert Image icon in ePortfolio>Form>Formatted Text gives an option for URL: cannot insert an image using the 'insert image' icon as it is for inserting a URL. Have to use the 'Insert Stuff' button and have uploaded the image to eportfolio already
 * Resolved – I believe
 * EPORTFOLIO: Get an "Internal Error" when attempting to view an HTML Artifact: click on artifact (or select View from drop down)>click on Open File>error. If I click 'Open File' directly from the My Items view than it opens okay.
 * RESOLVED – I think


 * FORMS: Error downloading form – instructor role gets Error not authorized (admin role works) [resolved with 10.1 sp3]


 * GENERAL: Done and Exit button inconsistencies/unclear: (no longer an issue with 10.1 - view content has been removed, the others say done.)
 * Done and Exit buttons in View Content, Question Library, and Add/Import Questions could be consistent/more clear (ie: "Exit View Content", “Exit Question Library", "Done Adding Questions")
 * GENERAL: Previewing or Editing Quizzes or Surveys from Content Viewer randomly returns to Quiz/Survey editor (instead of Content Viewer): Exiting 'Preview' (for surveys) and 'Add/Edit Questions' (for both quizzes and surveys) while in View Content returns us to Manage Surveys/Quizzes (not Content viewer). Exiting 'Preview' (for quizzes) takes us to the Manage Quizzes window but still IN View Content… can replicate in course 6778 week 1 Survey-Are you ready and demo course
 * GENERAL(help): the Learning Environment menus in the D2L Searchable Help do not match
 * the side expandable menu is different than the menu you get when you click on the Learning Environment tab in the main screen.
 * This has been called a 'feature' and will not be resolved.
 * GENERAL: Two 'Home' options in Course Content at Course Home: when I click one module in to the Course content at the Course Home I see two Home buttons. They both do the same thing. When I go a second level in I see one for the previous module and one for home - can this not work like a regular breadcrumb trail?? [maybe fixed in ver 10.2]


 * HTML DOCUMENTS: moving HTML files breaks css reference.


 * MOBILE: URL quicklinks don't load: URLs (created as a quicklink, not in an html file) don’t load at all. Get an error.
 * Resolved (84570)


 * NEWS: News Items auto expire. Can they NOT autoexpire? [may be resolved already]
 * was apparently solved with 90256 but is still occuring


 * PERFORMANCE: experiencing long load times in Gradebook [resolved with 10.1 sp3]
 * PERFORMANCE: experiencing long load times in Course Browser and Content [resolved with 10.1 sp3]
 * PERFORMANCE: experiencing long load time with calendar items [resolved with 10.1 sp3]


 * QUIZ: I was able to set a quiz to draft in the Content Editor (no error like Dropbox) AND the quiz status successfully changed to 'inactive'BUT when I impersonated a student I could see the Quiz.
 * QUIZ: Submission Views in Edit Quiz are not staying selected
 * Resolved – have to set quiz to be autograded under properties tab (thank you to Guy for this solution)

DESIGN, FEATURE, AND ISSUE REQUESTS IN TESTING (NOT REPORTED TO D2L)

 * CONTENT: In the Content Interface; I posted to a discussion that was supposed to then release my next module. The next button did not become active. When I went back to Table of Contents the next Module was indeed available. I went back to that discussion and the next button was now available. [may be fixed in ver 10.2]


 * FILE MANAGEMENT: Lost the ability to change a file path from drop down in Content Viewer. Now we have to click to view the file and then select ‘change topic file’ from the dropdown. This dropdown option should be available in the Contents View. We also used to be able to change the path for an activity in the same way and have lost that ability all together. [may be resolved in ver 10.2]