For Students

Four Steps to Getting Started in VIULearn (Desire2Learn)
VIULearn (Desire2Learn) is Vancouver Island University's learning management system (LMS). Use VIULearn to access your online courses and online course material.

To get started in VIULearn you will need to follow the below steps.

Step 1: Create your VIU Student Computer Account
To create your account you will want to go to the following link: http://entrance.capitan.mala.bc.ca/student/studentaccounts/creaccount.asp.

Here is a video on how to create your VIU Student Computer Account (1:49): https://viutube.viu.ca/public/id/0_8jaiuba3

If you have difficulty creating your account contact the VIU IT Helpdesk at ithelp@viu.ca or 250-740-6300.

Step 2: Access and Login to Desire2Learn
To access your online courses and online course material go to: https://learn.viu.ca and click on Login to Desire2Learn. Enter your username (student number) and VIU Student Computer Account password (see Step 1).

Here is a video on how to login to VIULearn (2:00): https://viutube.viu.ca/public/id/0_c95u6bus

If you are unable to login it is because you have not created your student account (see Step 1) or because you just registered in your courses today and the system will update your registration in VIULearn overnight.

If you have difficulty logging in to VIULearn (Desire2Learn) contact learnsupport@viu.ca or 250-740-6167.

Step 3: Access Your Course and Course Content
You can access your courses by clicking on the name of the course once you are logged in to VIULearn (Desire2Learn).

If you cannot see your course listed once you log in it is because you either just registered in it today (the system will update your registration in VIULearn overnight) or because your instructor has not made the course active for you.

Here are some videos on navigating VIULearn (Desire2Learn) to access your courses and course content: My Home Navigation (2:13): https://viutube.viu.ca/public/id/0_89ozchox Course Home Navigation (1:28): https://viutube.viu.ca/public/id/0_gvw4c0ji Accessing Course Content/Navigating your Course (3:30): https://viutube.viu.ca/public/id/0_kjxjw70g

Step 4: Adjust your VIULearn Account Settings
You may want to adjust your personal VIULearn settings. You can add a profile picture in the Profile Settings and you can control what course updates you receive by email in Notification Settings.

Here are some videos on changing your VIULearn (Desire2Learn) settings: Personal Profile Settings (1:13): https://viutube.viu.ca/public/id/0_hxd0ntm8 Adjusting Notification Settings (1:33): https://viutube.viu.ca/public/id/0_rcsq4bhh Adjusting Account Settings (1:28): https://viutube.viu.ca/public/id/0_5ns1be5s

Check your System
Allow a few seconds for us to check your system to see if it meets the recommendations for your courses and has all required plugins on the following page: http://www.viu.ca/ciel/elearn/system.asp.

VIULearn FAQ
Use the follow link to access the FAQ provided by Desire2Learn Inc.: Desire2Learn FAQ

Please note that the FAQ is also available from within VIULearn.

Student Support Videos
Desire2Learn Inc. has provided some student support videos Click here to go to their YouTube channel and view the videos.

Viewing Grades and Feedback

 * You will only be able to view feedback if your instructor has released it to you.

Viewing Feedback on Dropbox Submissions
Video

Viewing Quiz Questions and Results
Video

Viewing Feedback on Discussions
Video

Recommended Browser Settings for Desire2Learn
Source

Windows

 * Internet Explorer 10	Investigation
 * Internet Explorer 9	Supported (recommended)
 * Internet Explorer 8	Maintenance
 * Firefox (newest)	Supported (recommended)
 * Firefox 10.0	Maintenance
 * Chrome (newest)	Supported

Mac OS X

 * Safari 5.1	Supported
 * Safari 5.0	Maintenance
 * Safari 4.0	Maintenance
 * Firefox (newest)	Supported (recommended)
 * Firefox 10.0	Maintenance
 * Chrome (newest)	Supported

Tablet support for Desktop Web

 * Android Browser (newest)	Investigation
 * iPad Safari (newest)	Investigation
 * Playbook Browser (newest)	Investigation

Mobile Web

 * iOS (Newest)	Supported
 * iOS 5 (Safari 5.1)	Supported
 * iOS 4 (Safari 5.0)	Maintenance
 * iOS 3 (Safari 4)	Maintenance
 * Android (Newest)	Supported
 * Android 4.0 (Ice Cream Sandwich)	Supported
 * Android 3.2 (Honeycomb)	Supported
 * Android 2.3 (Gingerbread)	Supported
 * Android 2.2 (Froyo)	Supported
 * Android 2.1 (Eclair)	Maintenance
 * Android 1.6 (Donut)	Maintenance
 * Android 1.5 (Cupcake)	Maintenance
 * Blackberry 6	Supported

Junk Email Settings - Hotmail Users
Hotmail Safe Sender Settings (printable PDF)

To prevent emails from your instructor or from VIU services from going to your Hotmail junk folder you will need to add their VIU email addresses to your Hotmail Safe Senders list.

1.	Log in to your Hotmail account

2.	Click on Options > More options (located in the upper right hand corner)



3.	Under ‘Preventing Junk email’

4.	Click on ‘Safe and blocked senders’



5.	Click on ‘Safe senders’

6.	Add your instructors d2l and VIU email to ‘Safe Senders’

For example, your instructors email addresses will be formatted as instructorusername@d2l.viu.ca and firstname.lastname@viu.ca



Junk Email Settings - Gmail Users
Gmail Safe Sender Settings (printable PDF)

Students can prevent emails from their instructor or from VIU services from going to their Gmail SPAM folder by adding the VIU email addresses to the Gmail Filter. Instructions

1.	Students should log in to their Gmail account.

2.	Click on the Tool icon > Settings (located in the upper right hand corner)



3.	Click on Filters and Select ‘Create a new filter’



4.	In the From field enter your instructors D2L and VIU email address


 * For example, your instructors email addresses will be formatted as instructorusername@d2l.viu.ca nd firstname.lastname@viu.ca

5.	Click ‘Create filter with this search’



6.	Check ‘Never send it to Spam’

7.	Click ‘Create Filter’